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Front desk agent
Ascent Hospitality Enterprise, AL
$24k-31k (estimate)
Full Time | Accommodations 1 Week Ago
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Ascent Hospitality is Hiring a Front desk agent Near Enterprise, AL

Position : Front Desk Agent Location : Enterprise, AL

Job Id : 189 # of Openings : 1

Front Desk Agent

Skills : Front Desk Agent

We are seeking a friendly and professional Front Desk Agent to join our team. The successful candidate will be responsible for providing excellent customer service to our guests and ensuring their stay is as comfortable and enjoyable as possible.

Responsibilities :

  • Welcome guests upon arrival and check them in using our reservation system
  • Answer phone calls and respond to guest inquiries
  • Provide information about hotel amenities, services, and local attractions
  • Assist guests with luggage and other requests
  • Process payments and maintain accurate records
  • Handle guest complaints and resolve issues in a timely and professional manner
  • Maintain a clean and organized front desk area
  • Collaborate with other hotel staff to ensure a seamless guest experience

Requirements :

  • High school diploma or equivalent
  • Previous experience in a customer service role
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Proficient in Microsoft Office and reservation systems
  • Flexible schedule, including weekends and holidays

Apply for this Position

Last updated : 2024-04-23

Job Summary

JOB TYPE

Full Time

INDUSTRY

Accommodations

SALARY

$24k-31k (estimate)

POST DATE

04/24/2024

EXPIRATION DATE

07/23/2024

WEBSITE

ascent-hospitality.com

HEADQUARTERS

BUFORD, GA

SIZE

25 - 50

FOUNDED

2018

CEO

JOHN TAMPA

REVENUE

$10M - $50M

INDUSTRY

Accommodations

Related Companies
About Ascent Hospitality

Ascent Hospitality is a vertically integrated hotel company specializing in the development and management of hotel properties. The current portfolio consists of 31 full-service and select-service hotels with approximately 3,100 rooms strategically located in major leisure, business and convention markets throughout the United States. Headquartered in Buford, Georgia, the corporate structure is comprised of experienced and dedicated team members whose superior knowledge is a proven resource in developing and operating hotels in the various markets served, as well as their expertise covering a ... full spectrum of hospitality brands and service lines ranging from limited-service and extended-stay to full-service and historic-boutique. More
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The following is the career advancement route for Front desk agent positions, which can be used as a reference in future career path planning. As a Front desk agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front desk agent. You can explore the career advancement for a Front desk agent below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Agent job description and responsibilities

When guests are ready to depart, the front desk agent generates their final bills and checks them out.

12/11/2021: Atlanta, GA

A Front Desk Agent ensures customers receive the best service possible from the property.

02/10/2022: Fayetteville, AR

Some front desk agents served a hotel associate apprenticeship.

01/05/2022: Albany, GA

The front desk agent can check different guest queries, they can check different problems and various complaints.

12/01/2021: Richmond, VA

The front desk agent can also post charges towards a guest account.

01/11/2022: Cleveland, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Agent jobs

Check for sold-out dates before promising availability.

12/09/2021: Johnstown, PA

Desk Clerks typically study at similar levels compared with Front Desk Agents.

02/05/2022: Portland, ME

Make checklists and to-do lists.

11/30/2021: Saint Paul, MN

Seek Out Hospitality Skills Training Opportunities.

01/27/2022: Pensacola, FL

Finally, Add A Summary Or Objective Statement.

01/17/2022: Fort Worth, TX

Step 3: View the best colleges and universities for Front Desk Agent.

Calvin University
Colby-Sawyer College
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University of South Carolina--Upstate
New York University
CUNY--Queens College